{"id":22293,"date":"2024-12-18T07:06:24","date_gmt":"2024-12-18T12:06:24","guid":{"rendered":"https:\/\/polytechworks.com\/course_catalog\/it-essentials-ii\/"},"modified":"2024-12-18T07:06:28","modified_gmt":"2024-12-18T12:06:28","slug":"it-essentials-ii","status":"publish","type":"course_catalog","link":"https:\/\/polytechworks.com\/course_catalog\/it-essentials-ii\/","title":{"rendered":"IT Essentials II"},"content":{"rendered":"<p>IT Essentials II is the second course in the Computer Support Specialist program and builds upon the foundational knowledge learned in IT Essentials I. The topics covered include installing and configuring operating systems, expanded security, software troubleshooting, and operational procedures. Lessons are delivered via a hybrid model over 12 weeks \u2013 including a combination of in-person and remote learning. 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